scotimus ([info]scotimus) wrote,
@ 2006-11-05 08:49:00
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Current mood: annoyed

Dell and Fedex
Let us play the follow my new laptop around the country. Now keep in mind I paid for the 1 business day delivery. It was picked up by Fedex in Nashville, TN on Nov 2nd at 844am. Now since I paid for 1 business day delivery, logic would dictate that my laptop would arrive the next day, and I was actually off on friday so I would definitely be home for delivery. But it seems from Nashville they, being fedex, felt the need to send my laptop to Indianapolis, IN. Why do you ask? I have no fucking idea. It arrived in Indiana on Nov 4th at 227am. Now I'm thinking at this point even fedex wasnt sure why they fuck they sent it there. So then it left Indiana on Nov 5th at 1205am, and then arrived at 514am in Memphis, TN. So let's track out progress so far. My laptop has gone from Tennessee, to Indiana, and then back to Tenessee. Now just to be sure I didnt fuck up my address, I checked to see where I told Dell to ship the laptop. Yep it says current address in Virginia. Hmmmmm so I guess I can see why they felt the need to send it every-fucking-where else but Virginia. Dude!!!! I'm pissed. So now it may show up either tomorrow or Tuesday. If I'm lucky. Oh and dell is so refunding my shipping on this. Total bullshit. And to top it all off. I'm working both Monday and Tuesday. With my luck they'll come by when no one is home. And I fly to San Diego on Thursday. UGh. Why couldnt they just use UPS again??




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Response from Dell Inc.
(Anonymous)
2006-11-13 06:14 pm UTC (link)
Hi,

I just found your post concerning the notebook delivery situation. I wanted to confirm you have received it and everything has been taken care of with the shipping charges.

Feel free to contact me at the email below.

Best Regards,
Kris
Customer_Advocate@dell.com

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